OLYMPIA, LONDON

Lone Worker Safety Expo

28th MARCH 2017

PROGRAMME

Book Your Place for LONE WORKER SAFETY Expo 2017

Programme | LONE WORKER SAFETY Expo 2017

08:30 - 09:30

Arrival (Refreshments & Networking)

09:30 - 09:45

Introduction

Speaker: Robert Kaiser
- Organiser and Chair of LONE WORKER SAFETY 2017


NOTE: Each speaker will leave time for questions from the audience, please feel free to come armed with your queries!

09:45 - 10:10

The Legal Responsibilities for Employers of Lone Workers and the Impact of Changes to the Sentencing Guidelines

  • Exploring the obligations of employers for the safety of lone workers
  • The implications of the sentencing guidelines on health and safety obligations
  • How the sentencing guidelines apply in practice - recent case studies

Speaker: Lukas Rootman
- Partner at Nabarro, a major commercial law firm with offices in London, Brussels, Dubai, Manchester, Sheffield and Singapore

10:10 - 10:40

The Lone Worker Market - An Overview

  • The Lone Worker Market today
  • How Lone Worker services are developing - the latest technology, emphasis on training & reporting and the effects of legislation
  • How the 2016 review of BS8484 has changed the standard and customer expectations
  • Managing the risks to Lone Workers that travel abroad
  • Choosing the right service for your organisation - selection criteria and ensuring compliance

Speaker: Patrick Dealtry
- Director, The Lone Working Group Ltd and former Chairman of the British Security Industry Association's Lone Worker Section

10:40 - 11:10

Maintaining Currency in Policy Direction

  • Mark will be talking about how to ensure that your lone worker policies meet up to date thinking and best practice whilst engaging your lone workers and making a difference to their behaviours.

Speaker: Mark Jenner
- Managing Director of Assault Reduction International

11:10 - 11:30

Break (Refreshments & Networking)

11:30 - 12:00

Risk Assessments

  • Why do workers fail to complete risk assessments?
  • The nuts and bolts of risk assessment
  • How risk compensating behaviour negates safe systems
  • Designing a user friendly tool - the Rapid Risk Assessment
  • Putting it into action

Speaker: Walter Brennan RMN, B.A. (Hons.), Dip. Mediation, Cert. Psychological First Aid, Cert. Mental Health First Aid, Dip. Mindfulness, Dip. Mediation.
- Managing Director, Oliver Brennan Training

12:00 - 12:50

Sex, Drugs and Rock and Roll - Why understanding our risk tolerance and bad behaviour is imperative to maximise the impact of our messages for lone workers

  • The Physiology and Psychology behind Risk Tolerance. Most people have a decent degree of risk tolerance - some even have a decent degree of risk relish. Why is that? What does it teach us about writing and delivering key awareness raising messages and training courses? This is especially important for a lone worker audience that, following the session, will of-course enjoy a great autonomy of action.
  • The Need for Empathy and the Use of Black Humour. Often the handful of people we most need to influence are the back row whispering witty asides to each other as the session progresses. Much of this humour will be rather black... empathising with this mind-set or even mirroring the mind-set key to credibility and impact. (Without alienating those of a less robust disposition).

This talk will use examples of the above as a practical demonstration. Aristotle said that humour is merely 'common sense speeded up' so any amusement at the examples of bad behaviour quoted - or even demonstrated - will be taken as evidence in support. Audience participation entirely voluntary!


Speaker:
Mark Tim Marsh
Prof Plymouth University

12:50 - 13:50

Lunch Break (Excellent Food, Refreshments & Networking)

13:50 - 14:20

Training Lone Workers; from First Aid to Conflict Management - If they need it, how do you get it right and make it stick?

  • Assessing the need for training: Ways to link your training needs analysis to your risk management process and spend your budget where it is really needed.
  • Deciding on the content: Lone working varies and so should your training content. Exploring ways to develop a relevant and targeted training plan that delivers results.
  • Engaging lone workers: All training needs to capture the audience's interest, that's the easy bit. But really inspiring learners with relevant and effective material and a training style that suits them is what will make the difference long term.
  • Embedding the learning: Just how do you know you've had the desired effect? Exploring ways to measure the impact and to keep the momentum for good practice and change going.

Speaker: Nicole Vazquez
- Director of Worthwhile Training and highly respected expert consultant on all aspects of lone worker safety

14:20 - 15:10

Body Armour - Why?

  • Moral, legal, financial and media consequences when not issuing appropriate personal protective equipment
  • Latest design and manufacturing of body armour - the hype and best practice!
  • Realistic operational risks and threats of today's society
  • 'Perception' - how do the public and wearers feel about body armour?
  • Case study - The experience of Croydon London Borough Council Community and Street Safety Team

Tony Welsh  - Global Operations Director of PPSS Group

Paul Ratcliffe - Croydon London Borough Council, Community & Street Safety Manager

15:10 - 15:30

Break (Refreshments & Networking)

15:30 - 16:00

Violence Reduction Strategies and the Use of Force: Guidance for Lone Workers

  • Threat assessing high risk violence & edged weapons
  • Legal guidelines for procuring training for lone workers
  • Advising staff on their right to defend themselves
  • "Acts & omissions" implementing sensible policy & procedure for staff to follow
  • Discussing what is reasonable force, handling internal investigations managing human rights and risk assessing the activities of your lone workers

Speaker: Doug Melia
- Director of Safer Handling - Professional Safety Education

16:00 - 16:30

Expert Panel

  • Our panel of specialists will be in the 'hot seats' to answer any questions that have not been covered during the day - or indeed any questions that have come to mind because of the day.
  • There will be an opportunity to post your questions during the day or ask them in person during the panel discussion.

16:30

Close of Event


You can book your place at this year's event online

If you have any questions, please contact us on: +44 (0) 845 5193 953 or email info@loneworkersafetyexpo.com

KEY EXHIBITORS

SoloProtect

MEDIA PARTNERS

Professional Security Magazine Safety Management

ORGANISED BY

PPSS Group
Worthwhile Training

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Contact

T: +44 (0) 845 5193 953

E: info@loneworkersafetyexpo.com

Unit 1-2, Whitfield Business Park
Manse Lane
Knaresborough
North Yorkshire HG5 8BS
United Kingdom