Lone Worker Safety Expo

28th MARCH 2017


Book Your Place for LONE WORKER SAFETY Expo 2017

Programme | LONE WORKER SAFETY Expo 2017


Arrival (Refreshments & Networking)

09:30 - 09:40


Speaker: Robert Kaiser
- Organiser and Chair of LONE WORKER SAFETY 2017

NOTE: Each speaker will leave time for questions so please feel free to engage and ask those burning questions! You can also text 07714 896714. Just start your text with the initial of the person the question is for.

09:40 - 10:00

Opening Address

Speaker: Louise Ward
- Policy Standards and Communications Director, British Safety Council

10:00 - 10:30

The Legal Responsibilities for Employers of Lone Workers and the Impact of Changes to the Sentencing Guidelines

  • Exploring the obligations of employers for the safety of lone workers
  • The implications of the sentencing guidelines on health and safety obligations
  • How the sentencing guidelines apply in practice - recent case studies

Speaker: Lukas Rootman
- Partner at Nabarro, a major commercial law firm with offices in London, Brussels, Dubai, Manchester, Sheffield and Singapore

10:30 - 10:50

The Lone Worker Market - An Overview

  • The Lone Worker Market today
  • How Lone Worker services are developing - the latest technology, emphasis on training & reporting and the effects of legislation
  • How the 2016 review of BS8484 has changed the standard and customer expectations
  • Managing the risks to Lone Workers that travel abroad
  • Choosing the right service for your organisation - selection criteria and ensuring compliance

Speaker: Patrick Dealtry
- Director, The Lone Working Group Ltd and former Chairman of the British Security Industry Association's Lone Worker Section

10:50 - 11:15

Spotlight on the Environment - a Safe Place for Lone Workers

Turning the spotlight on staff who work 'at base'; examining how the environment and layout of the building can impact on the personal safety of staff and the security of property.

The session will explore both physical security (panic buttons, layout of reception, lighting, CCTV, access control) and human behaviour (good housekeeping, avoiding tailgating, wearing appropriate ID and promoting a culture of challenging strangers).

  • Using a systematic approach to identify risks in the environment - P.E.T. Analysis and more...
  • Methods for preventing and reducing opportunities for aggression and crime
  • Practical recommendations to reduce the risks - Physical Security and Human Behaviour

Speaker: Christine Morrison
- CMA Training - Crime Prevention and Personal Safety

11:15 - 11:35

Break (Refreshments & Networking)

11:35 - 12:00

Risk Assessments

  • Why do workers fail to complete risk assessments?
  • The nuts and bolts of risk assessment
  • How risk compensating behaviour negates safe systems
  • Designing a user friendly tool - the Rapid Risk Assessment
  • Putting it into action

Speaker: Walter Brennan RMN, B.A. (Hons.), Dip. Mediation, Cert. Psychological First Aid, Cert. Mental Health First Aid, Dip. Mindfulness, Dip. Mediation.
- Managing Director, Oliver Brennan Training

12:00 - 12:45

Creating Resilience for Lone Workers: How Leadership links employee and organisational wellbeing

This session will explore how the six key factors underpinning Quality of Working Life come into play in a lone working environment. The golden thread linking them together is, of course, good leadership. Kevin will explore how putting all the elements together creates the ultimate aim of Wellbeing - Resilient Individuals in Resilient Organisations.

Kevin Hard
Development Director RyderMarsh OCAID

12:45 - 13:45

Lunch Break (Excellent Food, Refreshments & Networking)

13:45 - 14:20

Training Lone Workers - If they need it, how do you get it right and make it stick?

  • Assessing the need for training: Ways to link your training needs analysis to your risk management process and spend your budget where it is really needed.
  • Deciding on the content: Lone working varies and so should your training content. Exploring ways to develop a relevant and targeted training plan that delivers results.
  • Engaging lone workers: All training needs to capture the audience's interest, that's the easy bit. But really inspiring learners with relevant and effective material and a training style that suits them is what will make the difference long term.
  • Embedding the learning: Just how do you know you've had the desired effect? Exploring ways to measure the impact and to keep the momentum for good practice and change going.

Speaker: Nicole Vazquez
- Director of Worthwhile Training and highly respected expert consultant on all aspects of lone worker safety

14:20 - 15:10

Body Armour - When and Why?

  • Moral, legal, financial and media consequences when not issuing appropriate personal protective equipment
  • Latest design and manufacturing of body armour - the hype and best practice!
  • Realistic operational risks and threats of today's society
  • 'Perception' - how do the public and wearers feel about body armour?
  • Case study - The experience of Croydon London Borough Council Community and Street Safety Team

Tony Welsh  - Global Operations Director of PPSS Group

Paul Ratcliffe - Croydon London Borough Council, Community & Street Safety Manager

15:10 - 15:30

Break (Refreshments & Networking)

15:30 - 16:00

Violence Reduction Strategies and the Use of Force: Guidance for Lone Workers

  • Legal guidelines for procuring training for lone workers
  • Advising staff on their right to defend themselves
  • "Acts & omissions" implementing sensible policy & procedure for staff to follow
  • Discussing what is reasonable force, handling internal investigations managing human rights and risk assessing the activities of your lone workers

Speaker: Doug Melia
- Director of Safer Handling - Professional Safety Education

16:00 - 16:30

Expert Panel

Louise Ward - Policy Standards and Communications Director for the British Safety Council

Craig Swallow - Chair of the BSIA Lone Worker Section

Nigel Heaton - Director of Human Applications and Executive Director of Health, Safety, Security and Environment at Ladbrokes Coral Group

  • Our panel of specialists will be in the 'hot seats' to answer any questions that have not been covered during the day - or indeed any questions that have come to mind because of the day.
  • There will be an opportunity to post your questions during the day or ask them in person during the panel discussion.

Final chance to visit and talk with our exhibitors


Close of Event

You can book your place at this year's event online

If you have any questions, please contact us on: +44 (0) 845 5193 953 or email info@loneworkersafetyexpo.com




Professional Security Magazine Safety Management


PPSS Group
Worthwhile Training

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Unit 1-2, Whitfield Business Park
Manse Lane
North Yorkshire HG5 8BS
United Kingdom