Programme

08:30 - 09:30

Event doors open to all

Exhibition, networking and plenty of refreshments

09:30 - 09:50

Conference start and introduction to today's event

09:50 - 10:30

Lone Worker Safety in the NHS and wider Public Sector - What Can We Offer & What Have We Learnt over the Last 4 Years

• NHS Protect, the new Lone Worker Framework Agreement and how it meets the needs of lone workers in both the NHS and wider public sector organisations going forwards.

• Common challenges with selecting, implementing and managing technology based lone worker solutions.

Chris Allcard - Head of Lone Worker Services of Reliance Protect
Nick Martin - Security Area Manager of NHS Protect

10:30 - 11:10

Developing and embedding effective policies and procedures for lone workers

• Best practice on producing effective paperwork - what needs to be in and what can you leave out.

• Communicating your messages - how to engage managers and lone workers to achieve buy-in.

• Embedding the policies and procedures and assessing their effectiveness in the real world - how do you know it's having the desired effect?

Nicole Vazquez - Director of Worthwhile Training

11:10 - 11:30

MID MORNING BREAK

Exhibition, networking and plenty of refreshments

11:30 - 12:10

Understanding the benefits of body worn video solutions

• Evidence and record of events

• Legislations and Guidance

• Choosing the right equipment

Ellie Surey - Manager of Reveal Media

12:10 - 12:50

The changing face of the lone worker market; developments, standards, solutions, devices

• An unbiased and independent overview of key aspects the Lone Worker market

• Where to go to find the answers you need

• A look at the future

Patrick Dealtry - Director of The Lone Working Group Ltd and writer of the British Standard for the supply of lone worker services.

12:50 - 13:50

LUNCH BREAK

Exhibition, networking and plenty of refreshments

13:50 - 14:30

TBC

• Suzy's story - Identifying the risks of lone working

• Turn common sense into common practice - Easy, practical tips for you to take away

• Thinking about the bigger picture - Your policies, procedures and guidelines

Rachel Griffin - Chief Executive of Suzy Lamplugh Trust, the UK's leading personal safety charity

14:30 - 15:10

About good quality, efficient and effective conflict management training

• Identifying preventive measures that deliver value and results

• Managing complex needs and challenging behaviours

• Transfer of learning to the workplace and changing staff habits and behaviours

Bill Fox - Chairman of Maybo, Leaders In Conflict Management Training

15:10 - 15:30

MID AFTERNOON BREAK

Exhibition, networking and plenty of refreshments

15:30 - 16:10

Understanding different types of 'physical confrontations' and your appropriate responses

• Understanding Reasonable Force - case, criminal and European Law on the subject of managing the risk of physical violence and aggression

• Edged weapon awareness and dealing with extreme situations - Options for staff and an introduction to the national decision making model.

Doug Melia - Director of ELLE Training Solutions

16:10

End of Event