Policy Standards and Communications Director, British Safety Council
Louise Ward is a Chartered Health and Safety Professional with over 17 years experience in a variety of sectors including; nuclear power; newspaper production; investment banking; facilities management; manufacturing and the Civil Service, railway operations and waste water management.
As well as being a practicing health and safety specialist, Louise has been involved in the development of legislation, guidance material and regulatory policy. She has a particular interest in professional development and supports a number of initiatives in this area as well as writing for the trade press.
Director, Safer Handling
Training globally on the use of force Doug works as a full-time training consultant and has several published use of force DVDs, has featured in the Guardian, the Times Education supplement, on BBC 5live and Panorama.
He trains and advises across the UK, Australia, Grand Cayman, Mallorca, The Netherlands, USA as well as cruise ships and anywhere the need arises.
Doug holds his close protection licence and spent many years in enforcement and working in personal security. He is a married father of two who resides in Lytham St Annes (when he is home that is).
Vice Chair BSIA Lone Worker Section
Managing Director SoloProtect
Craig Swallow is and Vice Chair of the BSIA lone worker group and Managing Director of SoloProtect. Craig came up with the idea for a discreet personal alarm that incorporates cellular and GPS technology but designed to look like a regular ID card in 2001. Called SoloProtect ID, it’s a product that the company has gone on to sell over 250,000 of in a number of market sectors and geographies. Its deliberately discreet form factor has helped thousands of lone workers raise an alert when faced with aggression or abuse, its audio capabilities mean employers can benefit from capturing evidence of verbally communicated abuse such as threats, racial abuse and sexual harassment.
Craig worked with the UK’s National Health Service (NHS) between 2003 and 2009 to help them develop and deploy this solution to over 40,000 mobile health professionals in England & Wales.
Craig has recently been involved in the drafting of BS8593, the UK’s Standard for the deployment & use of Body Worn Video (BWV) which was published for the first time this year. SoloProtect now develops lone worker devices which incorporate streaming video as well as audio.
Head of Vulnerable Workers Team, Health and Safety Executive
Barbara Hockey leads on the Health and Safety Executive’s policy issues related to vulnerable workers, including Lone Workers.
This is a wide policy area covering all types of worker and also issues related to labour abuse and modern slavery. Barbara has previously worked on health and safety policy topics for small businesses and the utilities sector, developing guidance and implementing regulatory changes.
Barbara has a wider Civil Service background in strategy, customer service and operational environments.
Training Consultant, Worthwhile Training
Adi has worked in the field of Lone Working, Personal Safety and Wellbeing as a Consultant and Trainer since 1985, providing support and training to organisations throughout the UK across a wide range of private and public sector industries including education, housing, transport, retail and health and fitness. He worked for many years as a senior consultant for the Suzy Lamplugh Trust developing their training offering and their training team.
Adi is renowned for his mentoring and enabling approach and uses engaging learning approaches including immersive drama based workshops. He combines his own excellent communication skills with his in-depth knowledge of physiology, human behaviour, neuroscience, and conflict management to help present training sessions that are realistic, practical, interactive and thought-provoking. He writes and delivers fully integrated training packages for organisations which can include Train the Trainer and Champions Courses to help embed the learning within organisations.
Chair, BSIA Lone Worker Section
Marketing Director, Send for Help Group
Will Murray is the Chair of the British Security Industry Association’s (BSIA) Lone Worker Section. He is a passionate campaigner for best practice in the lone worker market and has been heavily involved in the ongoing development of the BS 8484 industry standard.
Having qualified at the Chartered Institute of Marketing, Will has over 20 years of marketing experience working in technology companies, nine years of which in the personal safety industry. Will is the Marketing Director and co-founder of the Send For Help Group - the largest lone worker protection provider in the world, comprised of the Skyguard, Peoplesafe and Guardian24 brands. The Group has been ranked in the Sunday Times’ Fast Track 100 list of Britain’s fastest growing companies in 2016 and 2017.
Director, Worthwhile Training
Nicole is the founder of Worthwhile Training and the organiser of the Lone Worker Safety Expo. She has over 20 years experience in assisting organisations with practical advice to manage the risks associated with employee’s safety, security and wellbeing.
Worthwhile Training works with organisations in many sectors to design, implement and embed control measures and effective training solutions to achieve measurable results.
Nicole has written countless training solutions and manuals including 'Managing Personal Safety at Work: a Guide' which is highly regarded by the Health and Safety Sector in the UK and SWeRVe (Stop Work Related Violence) II, the Railways Safety and Standard Board’s nationwide training strategy used as the industry standard for all Train Operating Companies.
Renowned for her encyclopaedic knowledge and practical experience, Nicole is a popular speaker at national conferences and a regular contributor to many magazines.
Managing Director, The Healthy Work Company
Heather Beach is the founder of The Healthy Work Company – a training company specialising in mental health and influencing skills training. She has been running businesses in the health and safety community for over 20 years.
Having started in information services running the first available health and safety service from HSE on CD-ROM at SilverPlatter - she moved to Barbour and then to Safety & Health Expo, SHP, and IOSH conference.
Heather is a specialist in organisational cultural change. A qualified coach, she and her team are committed to transforming the way in which the health and safety profession is viewed by the general public.
The founder of Women in Health and Safety and the Barbour webinar series which attracts over 3000 attendees a month - Heather continues to run both of these in partnership with UBM. She also writes for SHP.
Director, Human Applications
Matthew is a Director of Human Applications and an ergonomist by training. He specialises in supporting pragmatic risk management in large organisations and typically works with organisations with unusal risk profiles. He was a co-author of Croner’s Managing Off-site and Mobile Work. Matt brings his many years of experience to life with his engaging style and down to earth, workable solutions approach.
Training Consultant, CMA Training
Formerly a Merseyside Police sergeant, and specialist crime prevention advisor with Greater Manchester Police, Christine now runs a training consultancy. She has delivered training workshops and consultancy in crime prevention, designing out crime and personal safety since 2001.
Christine has worked with the Home Office, the College of Policing, individual police forces and an extensive range of public, private and voluntary sector organisations in the UK and abroad.
Christine’s style is proactive and practical and the advice she offers is definitely worth listening to!